Schermata blu Windows 7
Buongiorno a tutti,


sono nuova del forum e sono una principiante assoluta :piange:
Il mio pc, Sony Vaio VPCCW2S8E. Ho 5 anni di vita ed è sempre andato benissimo. Purtroppo quest'anno ha deciso di darmi qualche problemino. Premetto che mi trovo momentaneamente nel Regno Unito quindi non ho la possibilità di portarlo ad una qualche assistenza. Per questo mi rivolgo a voi sperando di trovare una soluzione fai da te.

In generale il pc funziona bene ma se guardo video su Youtube oppure video scaricati succede di frequente che si blocchi. La combinazione ctrl+alt+canc non funziona quasi mai. Devo o riavviarlo oppure compare una schermata blu. La schermata riporta il seguente errore <<a problem has been detected and windows has been shutdown to prevent damage to your computer....>>

Navigando su vari forum ho scaricato il programma "WhoCrashed" e vi copio/incollo il report:


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Welcome to WhoCrashed (HOME EDITION) v 5.02
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This program checks for drivers which have been crashing your computer. If your computer has displayed a blue screen of death, suddenly rebooted or shut down then this program will help you find the root cause and possibly a solution.

Whenever a computer suddenly reboots without displaying any notice or blue screen of death, the first thing that is often thought about is a hardware failure. In reality, on Windows most crashes are caused by malfunctioning device drivers and kernel modules. In case of a kernel error, many computers do not show a blue screen unless they are configured for this. Instead these systems suddenly reboot without any notice.

This program will analyze your crash dumps with the single click of a button. It will tell you what drivers are likely to be responsible for crashing your computer. It will report a conclusion which offers suggestions on how to proceed in any situation while the analysis report will display internet links which will help you further troubleshoot any detected problems.

To obtain technical support visit www.resplendence.com/support

Click here to check if you have the latest version or if an update is available.

Just click the Analyze button for a comprehensible report ...



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Home Edition Notice
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This version of WhoCrashed is free for use at home only. If you would like to use this software at work or in a commercial environment you should get the professional edition of WhoCrashed which allows you to perform more thorough and detailed analysis. It also offers a range of additional features such as remote analysis on remote directories and remote computers on the network.

Click here for more information on the professional edition.
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System Information (local)
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computer name: MARICA-VAIO
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
Hardware: VPCCW2S8E, Sony Corporation, VAIO
CPU: GenuineIntel Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 4209078272 total




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Crash Dump Analysis
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Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Mon 25/08/2014 09:18:56 GMT your computer crashed
crash dump file: C:\Windows\Minidump\082514-56784-01.dmp
This was probably caused by the following module: athrx.sys (0xFFFFF8800447B836)
Bugcheck code: 0xD1 (0x538, 0x2, 0x0, 0xFFFFF8800447B836)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\athrx.sys
product: Driver for Atheros CB42/CB43/MB42/MB43 Network Adapter
company: Atheros Communications, Inc.
description: Atheros Extensible Wireless LAN device driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: athrx.sys (Atheros Extensible Wireless LAN device driver, Atheros Communications, Inc.).
Google query: Atheros Communications, Inc. DRIVER_IRQL_NOT_LESS_OR_EQUAL



On Mon 25/08/2014 09:18:56 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: athrx.sys (athrx+0x59836)
Bugcheck code: 0xD1 (0x538, 0x2, 0x0, 0xFFFFF8800447B836)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\athrx.sys
product: Driver for Atheros CB42/CB43/MB42/MB43 Network Adapter
company: Atheros Communications, Inc.
description: Atheros Extensible Wireless LAN device driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: athrx.sys (Atheros Extensible Wireless LAN device driver, Atheros Communications, Inc.).
Google query: Atheros Communications, Inc. DRIVER_IRQL_NOT_LESS_OR_EQUAL



On Sun 24/08/2014 08:43:49 GMT your computer crashed
crash dump file: C:\Windows\Minidump\082414-57798-01.dmp
This was probably caused by the following module: athrx.sys (0xFFFFF88004460836)
Bugcheck code: 0xD1 (0x538, 0x2, 0x0, 0xFFFFF88004460836)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\athrx.sys
product: Driver for Atheros CB42/CB43/MB42/MB43 Network Adapter
company: Atheros Communications, Inc.
description: Atheros Extensible Wireless LAN device driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: athrx.sys (Atheros Extensible Wireless LAN device driver, Atheros Communications, Inc.).
Google query: Atheros Communications, Inc. DRIVER_IRQL_NOT_LESS_OR_EQUAL



On Tue 19/08/2014 20:56:46 GMT your computer crashed
crash dump file: C:\Windows\Minidump\081914-60637-01.dmp
This was probably caused by the following module: athrx.sys (0xFFFFF88004A71836)
Bugcheck code: 0xD1 (0x538, 0x2, 0x0, 0xFFFFF88004A71836)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\athrx.sys
product: Driver for Atheros CB42/CB43/MB42/MB43 Network Adapter
company: Atheros Communications, Inc.
description: Atheros Extensible Wireless LAN device driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: athrx.sys (Atheros Extensible Wireless LAN device driver, Atheros Communications, Inc.).
Google query: Atheros Communications, Inc. DRIVER_IRQL_NOT_LESS_OR_EQUAL



On Thu 22/05/2014 11:59:39 GMT your computer crashed
crash dump file: C:\Windows\Minidump\052214-65723-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x610A20)
Bugcheck code: 0x116 (0xFFFFFA8003B344E0, 0xFFFFF88005E8AA20, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 188.67
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 188.67
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 188.67 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR



On Tue 16/10/2012 13:14:45 GMT your computer crashed
crash dump file: C:\Windows\Minidump\101612-51121-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x81E7A)
Bugcheck code: 0x1000009F (0x4, 0x258, 0xFFFFFA8003925660, 0xFFFFF80004E37510)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Mon 02/08/2010 19:34:09 GMT your computer crashed
crash dump file: C:\Windows\Minidump\080210-23415-01.dmp
This was probably caused by the following module: win32k.sys (win32k+0xC1487)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF96000111487, 0xFFFFF880026BFFF0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\win32k.sys
product: Sistema operativo Microsoft® Windows®
company: Microsoft Corporation
description: Driver Win32 multiutente
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.




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Conclusion
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7 crash dumps have been found and analyzed. 2 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 188.67 , NVIDIA Corporation)
athrx.sys (Atheros Extensible Wireless LAN device driver, Atheros Communications, Inc.)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

Sempre navigando in internet ho scaricato anche il programma "DriveBosster" con il quale dovrei avere aggiornato tutti i driver.

Il problema si è però ripresentato guardando un video su Youtube. Ho dovuto riavviare il pc, la schermata blu non è apparsa ma al momento del riavvio è comparsa la finestra <<ripristino all'avvio: strumento di ripristino all'avvio: è in corso il controllo del sistema per il rilevamento di eventuali problemi....>>

Se utilizzo il pc senza guardare nessun tipo di video non mi si presentano problemi, ma ogni volta che guardo un video è una tragedia.

Come posso fare?
Autore del post
Iscritto il - 25/08/2014 13:30
Pubblicità
Re: Schermata blu Windows 7
1) Presentati
2) è meglio che il resoconto lo metti dentro i tag "Quote" o "Code" o "spoiler"
Ma almeno hai letto? il resoconto del programma? Dice che ci sono due driver che mandano in palla il sistema e ti chiede di cercare su google se esiste la nuova versione. Non star a usare programmi per cercare driver, cercali TE!
Ranma1985
Click on the links below to search with Google for updates for these drivers:

nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 188.67 , NVIDIA Corporation)
athrx.sys (Atheros Extensible Wireless LAN device driver, Atheros Communications, Inc.)
Iscritto il - 10/05/2013 15:51
Re: Schermata blu Windows 7
Mi spiace se mi sono dimenticata di presentarmi, comunque come dicevo sono una principiante assoluta quindi cose che per altri sono elementari e scontate per me sono come l'aramaico antico. Ti ringrazio per la dritta.
Ti auguro una buona giornata.
Autore del post
Iscritto il - 25/08/2014 13:30
Re: Schermata blu Windows 7
Penso che sto avendo lo stesso errore
qualsiasi nuova proposta?
Iscritto il - 08/02/2016 21:36
Re: Schermata blu Windows 7
@john9871 sarebbe meglio aprire una nuova discussione, dato che il problema può essere diverso essendo passato diverso tempo ;)
:spunta: Amministratore del Forum!
:!: Link al REGOLAMENTO del Forum - Si prega di leggerlo e rispettarlo!
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Iscritto il - 20/03/2013 11:37
Re: Schermata blu Windows 7
Ecco la mail che ho ricevuto di recente che risolto il mio problema in modo permanente

Io vi suggerisco di seguire le indicazioni fornite di seguito:

Metodo 1: Facciamo disattivare scheda grafica Intel e verificare se si ottiene la schermata blu.


• Premere il tasto Windows + R, digitare devmgmt.msc nella richiesta di esecuzione.
• espandere la visualizzazione sezione di adattatori, fare clic con la scheda video Intel, fare clic su Disattiva.
• Riavviare il computer e verificare se si ottiene la schermata blu di errore.


Se non si ottiene la schermata blu di errore, aggiornare i driver della scheda Intel


Se il problema persiste, passare al metodo rete.


Metodo 2: Verificare la presenza di aggiornamenti più recenti aggiornamenti di Windows e dei driver.


Il check-in gli aggiornamenti di Windows, se eventuali aggiornamenti dei driver sono disponibili. In tal caso, installare la stessa e verificare se aiuta.


a) Premere "Windows Logo" tasti + "W" dalla tastiera.
b) Digitare "Aggiornamenti" nella barra di ricerca e cliccare su "installare gli aggiornamenti facoltativi" dal pannello di sinistra.
c) Dalla finestra "Windows Update", cliccare su "Controlla aggiornamenti" nell'angolo in alto a sinistra, per ricevere un nuovo elenco di aggiornamenti e quindi installare tutti gli aggiornamenti elencati.


Spero che questo aiuti e fateci sapere se avete bisogno di assistenza.
Iscritto il - 08/02/2016 21:36
Re: Schermata blu Windows 7
Ciao a tutti!
Ho letto il forum e purtroppo anche il mio schermo a volte diventa blu, il PC si blocca e devo fare un restart.
Se il PC è blu io sono nero e cerco un aiuto per risolvere il problema o almeno per capire se devo prendere il PC e spianarlo o posso invece trovare una soluzione.
Questo è l'errore
"Firma problema:
Nome evento problema: BlueScreen
Versione SO: 6.1.7600.2.0.0.256.1
ID impostazioni locali: 1040

Ulteriori informazioni sul problema:
BCCode: 27
BCP1: 00000000BAAD0073
BCP2: FFFFF880068E59B8
BCP3: FFFFF880068E5220
BCP4: FFFFF88003458294
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

File che contribuiscono alla descrizione del problema:
C:\Windows\Minidump\122116-32058-01.dmp
C:\Users\DSandrini\AppData\Local\Temp\WER-71588-0.sysdata.xml


Potete darmi qualche dritta?
Grazie.
Danilo
Iscritto il - 22/12/2016 17:19
Re: Schermata blu Windows 7
p.s.
non riesco a fare gli aggiornamenti...sembra che non ci sia più il service pack1 che non riesco nemmeno a installare.
Grazie,
Danilo
Iscritto il - 22/12/2016 17:19
Re: Schermata blu Windows 7
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